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Making payments more productive

CMSPI | Australia

CMSPI is the advisory firm that finance, payments and fraud teams turn to when they want to boost performance, make data-driven decisions, and eliminate ambiguity in their payments arrangements.

Supercharging Payments Performance

In an overly opaque and complex payments landscape, it's more important than ever to strike the balance between maximising revenue, minimising fraud, and reducing the cost of your payments arrangements. That's where CMSPI comes in, bringing you the context and expertise needed to supercharge the performance of your payments arrangements...enabling you to supercharge your payments productivity.

What clients say about CMSPI

Marks and Spencer

"CMSPI was an invaluable partner for us in ensuring that we were not only prepared but also optimized for SCA implementation. CMSPI’s analysis, benchmarking and independent advice allowed us to identify areas of opportunity and develop a market-leading strategy to optimize the customer experience. Their guidance in interpreting the regulatory changes and mapping out the impact on M&S provided insight into sales potentially at risk for abandonment and failure. In addition, CMSPI worked directly with our providers to ensure alignment across the supply-chain. By working with CMSPI, we were able to implement a strategy to significantly reduce potential sales losses. I would recommend them to any business looking to optimize its digital payments processes."

Oliver Steeley

Head of Payments

Douglas

“CMSPI's involvement with Douglas' payments optimistaion journey has been invaluable. I really appreciate CMSPI's way of providing my team with assistance on our #passionforpayment journey. Their huge data base that is being used to find savings potentials and build up benchmarks, is consistently impressive."

Laura Treude

Head of International Payment

Subway

"We’ve been working with CMSPI for the last 4-5 years, and during that time they’ve helped us with a number of key projects – from card acquiring, cash in transit, and banking. At every single occasion they brought expertise, deep market knowledge, and a great methodology in the way they went about understanding our key core business needs and translating that into great solutions for our stores. Since the start of the relationship, the team at CMSPI has helped us in a number of key ways… ranging from running both market-level and pan-European RFP processes and helping to identify how we unlock cost and value opportunities moving forward.

CMSPI are at the heart of our payments strategy and I’m excited about what we can do together to deliver great value and savings for our franchisees."

Simon Aldred

Commercial Director

Ocado

"CMSPI fully managed and resourced a full RFP process for both our gateway and card acquiring providers, as well as providing insight and supporting direct negotiations with other third-party suppliers on our behalf. These projects both resulted in Ocado benefiting from a large six-figure savings amount annually. Our operations are complex as we work internationally and are expanding rapidly – CMSPI was able to understand these complexities and help identify best fit partners capable of implementing a solution that not only works for us now, but will continue to fit our arrangements as we grow. The ongoing support from the CMSPI team has been great, and they have helped identify charging errors and misapplied pass through costs in our old and new contracts which we continue to negotiate and optimise. We are thrilled with the cost reductions we have achieved, as well as the improved payments solutions and enhanced terms from our suppliers and wouldn’t hesitate to recommend CMSPI to other retailers."

Richard Exact

Director of Finance and Risk

What We Think

Prashani Samaraweera

Brendan Doyle

CEO

"Our mission is all about making payments more productive and therefore – most importantly - helping our clients be successful and grow their businesses."

Prashani Samaraweera

Athena Zhang

Insights Analyst, APAC

"I'm proud to be part of a company that strives to create a more productive payments ecosystem by working with merchants, advocating for better regulation, and cultivating the best team for the job."

The latest from CMSPI

  • Publications

Insights Magazine - September 2022 Edition

Today, reports of a looming global recession are everywhere. While consumer spending may be up, merchants need to be prepared for issues that may arise as a result. The true cost of payments is so much more than fees.

  • Blogs

Breaking: RBA Finds Substantial Cost Savings from Gap in Merchant LCR Adoption

In the Reserve Bank of Australia’s first report on Least Cost Routing (LCR), the bank concludes there are still substantial cost savings left for merchants from routing.

  • News

Breaking: RBA Announces Routing on Mobile Wallet Transactions

In a market-leading move, the Reserve Bank of Australia has announced that it expects the payments industry to develop least-cost debit routing on mobile wallet transactions.