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We are CMSPI

Our Story

The go-to payments advisors for leading retailers around the globe.

CMSPI is the advisory firm that finance, payments and fraud teams turn to when they want to boost performance, navigate the market, and grow their businesses. Our payments experts use proprietary technologies to equip clients with data-driven insights to achieve best-in-market results through more legitimate transactions, with less fraud, all at a market leading cost.

Our Story

In 2011, after a career advising banks and merchants on improving payments, Brendan Doyle, Founder & CEO, set out to build a business that would change the global retail payments landscape for the better. The result is CMSPI; using a unique combination of knowledge, data and technology to improve the productivity of payments. This means a better outcome for merchants, payments companies and, ultimately, consumers.

Since then, CMSPI has become the go-to advisory firm for leading merchants across the globe, looking to supercharge their payments arrangements. In 2021, Inflexion, a global private equity firm, invested in our vision, helping to fuel our growth and develop new technologies that will drive future improvements in payments productivity.

Prashani Samaraweera

Brendan Doyle

CEO

We want to create a win-win-win for payments firms, retailers, and their customers. Our mission is all about making payments more productive and therefore – most importantly - helping our clients be successful and grow their businesses.

Our Leadership Team

John Kerr image

John Kerr

Chairman of the Board
Brendan Doyle image

Brendan Doyle

CEO
Elley Frost image

Elley Frost

President
Richard Kyne image

Richard Kyne

SVP, Global Consultancy
Karolina Tallar image

Karolina Tallar

Global CFO
Beth Ward image

Beth Ward

Chief People Success Officer
Alistair Matthewson image

Alistair Matthewson

SVP, Global Delivery
Alex Ellwood image

Alex Ellwood

SVP, Marketing & Insights
George Willis image

George Willis

SVP, Global Business Development
Liz Garner Divelbiss image

Liz Garner Divelbiss

SVP, Head of Strategic Partnerships
Sam Appleby image

Sam Appleby

SVP, Business Development Director

Our Latest Insights

  • Blogs

Understanding the Recent Changes to Merchant Card Fees in Australia

Last month, Australian merchants experienced a notable shift in their fees for transactions via the global card schemes. In this blog, we delve into the details of these changes, asking how merchants could be affected and what they need to do next.

  • Publications

A Review of Instant Payment Systems Across Asia Pacific

In today's fast-paced digital environment, instant payments have the ability to improve the customer experience, reduce payment processing costs, drive sales, and generate a competitive edge for merchants. However, the fate of these systems depends on the work of stakeholders globally.

  • Blogs

Navigating Least Cost Routing: Find Savings and Develop an Optimal Payments Strategy

As 2023 brings the introduction of online routing, followed by mobile wallet routing enablement in 2024, Least Cost Routing (LCR) is rapidly transforming the payments game for Australian merchants and the savings opportunity has grown to an estimated $840m AUD annually.