News August 26th 2022

Breaking: RBA Announcement on Digital Wallet Routing Paves The Way For $800m in Annual Savings

In a market-leading move, the Reserve Bank of Australia has announced that it expects the payments industry to develop least-cost debit routing on mobile wallet transactions.

The announcement comes at a pivotal time as Australian digital wallet usage more than doubled last year, accounting for over $2.1 billion AUD of transactions in March 2021 alone.¹

This comes as groundbreaking news to retailers, who have previously raised concerns surrounding the inability to undertake LCR on transactions processed through digital wallets.² Currently, merchants cannot access Australia’s domestic debit network, Eftpos, on payments made via digital wallets unless the customer alters their default network in-app.

More to Come from Least Cost Routing

If extended to all debit transactions, CMSPI estimates that LCR, which is currently limited to contactless domestic debit card transactions not processed via a mobile wallet, could save Australian merchants an estimated $800 million annually

What’s Next for Merchants?

The RBA has indicated it intends to consult the industry regarding the approach and timeline to best meet the expectation around digital wallets, stating that the implementation of these solutions would be “more feasible and less costly than previously indicated”.⁴

But benefits to merchants aren’t guaranteed. Between strategic rates, technical limitations, and negotiation dynamics, accessing the full benefit of LCR is incredibly complex, and we regularly see inefficiencies in merchants’ LCR systems. With our data-driven analysis, CMSPI works with Australian merchants to assess and optimize their LCR strategy and to supercharge their payments performance.

Blog March 5th 2024

Ecommerce Battlegrounds: Fortifying Your Online Revenue Against Fraudulent Refunds and Chargebacks

In an era where digital transactions form the backbone of global commerce, protecting online revenues against online fraud is more important than ever. The latest data from the Nilson report reveals a concerning trend: the U.S., despite making up only a quarter of global card volume, accounted for nearly half of the world’s total card fraud losses in 2022, amounting to a staggering $13.61 billion in lost revenue. 1
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Blog March 4th 2024

Cutting Costs, Not Corners: The 2024 Guide to Least Cost Routing for Aussies

In today’s economy, Australian businesses are keenly aware that every dollar counts, and efficiency is king. In payments, the spotlight is shining bright on least cost routing (LCR) as a mechanism for businesses to lower payments costs without compromising on customer experience. With LCR expanding to both online and mobile wallet transactions this year, what should be top of merchants’ minds?

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Blog February 21st 2024

4 Essential Steps for a Winning Tokenization Strategy

Maybe your processor has approached you with their latest token solution, or your finance team has heard about the potential interchange fee discounts?1 Perhaps you’re even re-vamping your card processing setup and your old strategy doesn’t work anymore. Whatever the reason, tokenization is on the brain, and there are four things you should consider before making a change.

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Blog January 18th 2024

Payments in 2024: The Outlook from Industry Experts

In its December 2023 Townhall,1 CMSPI asked industry experts Holly Tjaden, U.S. Payments Manager for McDonald’s, and Lorin Young, Global Payments Manager at Columbia Sportswear, to unpack the challenges and triumphs of the last year in payments. But what’s next? From Artificial Intelligence to the familiar ‘soft landing’, here’s what payments managers are looking out for in 2024.

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