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Minimise Fraud

Detect and minimise fraudulent transactions

In an increasingly online, increasingly cashless world, fraud has risen exponentially. In order to combat this shift, businesses must take a balanced approach to minimising fraud. That's where CMSPI comes in.


Reduce fraudulent transactions without impacting the customer experience

If your chargeback ratio goes too high, it has implications for authorizations. If your transactions aren't getting authorized, your customers experience unnecessary friction. CMSPI helps businesses take a calculated approach to fraud by identifying and resolving the issues caused by fraud rulesets that lead to chargebacks, claims, and identity mismatches.


Get the context needed to address issues and drive better business outcomes

CMSPI’s proprietary revenue optimisation and fraud resolution tool gives companies the insight needed to increase revenue while reducing fraud. By giving you full visibility into your approval and fraud rates, our tool gives you a single source of truth to identify and resolve broken links in your payments supply chain and reduce friction for your customers.


Identify and select fraud providers that will work for your business - not against it

Just because a fraud provider works for one business, does not mean that it will be a fit for yours. Because each business has unique requirements and unique challenges when it comes to fraud, understanding which fraud provider is the best fit for your business requires an unbiased, tailored approach. CMSPI helps businesses objectively identify, evaluate, and select the right fraud provider for their unique payments ecosystem.

Why our clients receive 3x the value 3x faster

We believe that the accessibility of data provides the context needed to offer clarity and make your payments more productive.



We take a holistic approach.

We leverage our holistic understanding of the payments supply chain to dig deeper and reach wider. Looking at your unique ecosystem, we benchmark fraud tool providers to identify and implement the right partner for your business.


We find objectivity through data.

In a payments landscape that's riddled with conflicts of interest, CMSPI strives to find objectivity through data. We use that data-driven objectivity to create clarity for you, reduce friction for your customers, and drive accountability with your fraud providers.


We build trust through transparency.

In an opaque, rapidly evolving payments ecosystem, it’s hard to know where your business stands… let alone whether or not you can trust that your fraud strategy is in working order. That's why our collaborative, transparent, client-first approach is at the heart of what we do.

What clients say about CMSPI

CMSPI's involvement has been invaluable.

CMSPI’s involvement with Douglas’ payments optimisation journey has been invaluable. I really appreciate CMSPI’s way of providing my team with assistance on our #passionforpayment journey. Their huge database that is being used to find savings potentials and build up benchmarks, is consistently impressive.

Laura Treude

Head of International Payment

Every day, we’re working to make the payments supply chain work for your business - not against it.

Our independence protects your business. icon

Our independence protects your business.

Everything we do is done to objectively advocate for a more equitable, more productive payments ecosystem.
We protect your data and privacy. icon

We protect your data and privacy.

There are two things that power our business: our clients and our data. That's why we take client privacy and data security very seriously.
Our success depends on your success. icon

Our success depends on your success.

Engaging with CMSPI is risk-free. Our share-of-savings fee structure ensures that you only pay us when we provide tangible value to your business.
We're here to make you more effective. icon

We're here to make you more effective.

As a part of your team, we’re working towards the same goal. We equip you with the insights, underpinned by our processes and technology, to help your team be more efficient and more effective.

The latest from CMSPI

  • Blogs

Navigating Least Cost Routing: Find Savings and Develop an Optimal Payments Strategy

As 2023 brings the introduction of online routing, followed by mobile wallet routing enablement in 2024, Least Cost Routing (LCR) is rapidly transforming the payments game for Australian merchants and the savings opportunity has grown to an estimated $840m AUD annually.  

  • News

Breaking News: What Merchants Need to Know about the RBA’s Latest Payments Update

On March 28th, the Reserve Bank of Australia (RBA) released a speech by Ellis Connolly, Head of Payments Policy, from the AFR Banking Conference on the shift by Australian consumers towards card payments.

  • Blogs

Australian Businesses Could Be Losing Millions to Errors on Card Acceptance Invoices

Australian merchants paid an estimated $5 billion just in card fees this year¹. Merchants often think they need to switch payment partners to drive savings, but many are finding that the complexity of their current arrangements is already leaving millions on the table.