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Case Studies
CMSPI Authorization Rate Optimization Accelerates Revenue for $8b Global Technology Provider
Leveraging our Dynamic Data Fabric and proprietary BIN Tables, CMSPI experts were able to deliver revenue gains through authorization rate optimization.
Introduction
CMSPI was challenged to identify efficiencies within the current payments set up to drive incremental revenue.
Key Achievement
Merchant achieved an 8-figure annual revenue gain through targeted authorization rate analysis and issuer engagement strategies.
The Challenge
Approval rates for issuing banks varied widely. The merchant needed deeper insight into the factors driving lower approval rates and whether this was abnormal or consistent across the market for those BINs.
The Solution
Our process included four key phases:
- CMSPI Holistic Authorisation Analysis
CMSPI conducted a full review of authorisation opportunities, leveraging the Dynamic Data Fabric and proprietary BIN tables to uncover optimisation potential across the estate. - Presentation on Underperforming Areas
CMSPI presented a detailed overview of the payments estate and associated opportunities, focusing on areas where vendors were underperforming for this merchant relative to their wider market performance. These insights were enabled by CMSPI’s unique data visibility. - Vendor Engagement
CMSPI led targeted workshops and commercial discussions with priority vendors, focused on addressing performance gaps and driving measurable improvements. - Opportunity Implementation
CMSPI worked closely with supply chain partners to implement acceptance enhancements identified during workshops, ensuring changes were effectively operationalised.
The Results
The merchant achieved 8-figure annual revenue with post optimization approval rates increasing 10+pts.
Summary
CMSPI was able to leverage its expertise and leading edge analytics to quickly assess the retry strategy opportunity and provide a clear path forward to deliver $500k in annual savings.