Contact us
December 02nd 2020

SCA Report - Latest October Updates

CMSPI’s ‘Insights Team’ has been analysing retailer Strong Customer Authentication testing data to show the potential sales at risk and overall readiness of the industry. Our first report – released in September – used testing data for the month of August to estimate €108bn of sales at risk.


These sales were at risk of transactions failing, technical errors occurring, and ultimately good customers being forced to cancel their purchases. September testing data showed an improvement, with the sales at risk estimate falling to €92bn but has worryingly worsened slightly with October testing data suggesting a sales at risk estimate of €96bn across Europe.

The evolution in the sales at risk value differs by country, with some countries showing an improvement in failure rates and a reduction in the sales at risk value. Our updated report breaks the sales at risk figure down by country, providing information on the impact on both small and large retailers as well as the evolution of metrics such as 3DS issuer readiness and failure rates.

Latest October report below