Publications

2025 State of the Industry Report

CMSPI is proud to release the second edition of our annual State of the Industry Report (SOIR), produced in partnership with the CMSPI Insights Advisory Council (IAC). Building on the success of last year’s inaugural report, this year’s edition delivers fresh data, deeper analysis, and an even sharper merchant perspective.

2024 State of the Industry Report

CMSPI is proud to launch its first annual State of the Industry Report (SOIR), produced in partnership with CMSPI’s Insights Advisory Council (IAC). Access the SOIR eBooks and download the full report here.

Payments Regulation in Asia

In collaboration with Amazon, CMSPI is pleased to present this paper on payments trends and regulations across four of the largest retail payments markets in the Asia Pacific region. Across Japan, India, Singapore, and Australia, merchant payments fees are rising or are cited as an issue due to the high costs of acceptance. Within each market, regulators have taken various approaches to the issue of rising card fees, and this report examines merchant-focused regulatory interventions in two ways: competition and controls within the card market and competition with the card market through investment in local competitor payment methods.

Australia Payment Cost Trends

Shifting payments mix, rising ecommerce spending, and fee increases are shaping the Australian payments market. While regulation has introduced new competition for merchants, fees continue to rise. For example, CMSPI estimates that just three recent fee increases alone are estimated to cost Australian retailers over $40 million annually.

The Path of Online Payments – Demystifying Transaction Costs

In this infographic, we take a whistle-stop tour of nearly 20 decision points that can determine a transaction’s fate online.

A Review of Instant Payment Systems Across Asia Pacific

In today's fast-paced digital environment, instant payments have the ability to improve the customer experience, reduce payment processing costs, drive sales, and generate a competitive edge for merchants. However, the fate of these systems depends on the work of stakeholders globally.

Changes to Pay at the Pump: Why UK Petrol Merchants’ Card Fees Are Spiking

Many UK petrol merchants are seeing their payments costs spike – find out why with CMSPI's infographic.

The $3 Billion PINless Routing Opportunity Explained

The Federal Reserve Clarification has created a flurry of activity in the payments industry - and certainly a lot of confusion around the 57-page document. CMSPI has analyzed the document to understand what it means for merchants and what the data says today.

The Truth Behind Girocard Fees: Why Are German Merchants Paying Different Rates?

CMSPI reveals the truth behind why German merchants are paying different Girocard interbank fees to their competitors.

What is Least Cost Routing? A CMSPI Insights Infographic

Estimated to save Australian retailers $800 million annually, Least Cost Routing (LCR) aims to provide merchants more cost-effective routing options and promote competition between card schemes.

CMSPI Global Interchange Report – Available Now

Interchange fees are a significant burden for merchants and consumers. As a result, global authorities have adopted regulation aimed at reducing the cost of interchange.

Card Acceptance Fees: How Are They Changing for German Retailers?

Local card schemes, evolving customer preferences, and regulatory differences all serve to make the European payments landscape a fractured one.