About the Merchant Payments Leadership Council
The Merchant Payments Leadership Council (MPL Council) brings together the best minds in payments to imagine a better-performing ecosystem and architect the solutions needed to deliver it. Representing a wide range of regions, merchant verticals, and acceptance channels – as well as over $2 trillion in consumer spend – these leaders are dedicated to driving a more competitive, optimal, and innovative paying experience for merchants and consumers alike.
Meet the members
The Council consists of diverse payment industry leaders from CMSPI’s client base:
Kathy Hanna
MPL Council Chair
Robbie MacDiarmid
Vice-Chair
Sam Anson
Senior Director, Global Payments
Sony Interactive Entertainment / PlayStation
Emily Carling
Director, Payment Acceptance
Target
CW Choi
Director, Payments
lululemon athletica
Sharon Drabeck
Sr. Director, Treasury & Risk Management
iHerb, LLC
Tristan LiaBraaten
Senior Manager, Payment Strategy
T-Mobile
Alex Paxson
US Payment Operations Manager
Shell
Lindsey Smolder
Manager, US Payments
McDonald’s
Joseph Vasterling
Director- Financial Services
Best Buy
Hannah Walker
Sr. Director, Payments Policy & Strategy
Walmart
Brendan Woodbury
Sr. Mgr. Payments Policy
Amazon
Keli Sandeman
Senior Manager Payments
Virgin Atlantic
The MPL Council Mission
Supported by CMSPI’s Merchant Payments Intelligence – driven by advanced technology operating on rich data sets including over 1 in 7 U.S. card transactions – the Council tackles the industry’s most pressing challenges. This includes fostering better cross-industry collaboration, guiding merchants through rapidly accelerating trends, and leading research into critical topics, such as:
- Regulatory Impacts: Navigating the technical and strategic implications of emerging global regulations, including Europe’s PSD3, the US’s Credit Card Competition Act (CCCA) and others.
- Payment Risk Frameworks: Addressing the increasing complexity and anomalies in dispute reporting and reasoning.
- Ecosystem Collaboration: Bridging the gap between merchants, networks, PSPs, and other participants to build a healthier, more transparent, and collaborative payments supply chain.
In turn, the Council members’ frontline strategic perspectives directly inform CMSPI’s product development, creating a powerful feedback loop that helps us continuously refine our technology and deliver the actionable insights required to empower positive industry change and support the merchant cause.
The Council educates the industry and announces its aims through the release of The Payments Intelligence: Quarterly publications, the authoritative voice on priority issues and the solutions required to improve merchant payments every quarter.
State of the Industry Report