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Survey Results: What Leading Retailers Say Are Their Major Payments Challenges

CMSPI recently asked merchants how their payments arrangements are performing, and which obstacles are in their way. Between today’s economic climate, rising card fees, and looming threats to transaction success, merchants are balancing more than ever to stay afloat.


CMSPI’s merchant survey shows that addressing the high cost of payments is the top priority, and nearly 60% of large merchants feel that they’re significantly overpaying for card fees.

Survey Results: What Leading Retailer Say Are Their Major Payments Challenges