In an opaque, overly complex payments market, CMSPI uses data, analytics, and independent insights to effectively support businesses in an effort to shape a better payments industry.Contact us
Remove transactional barriers that create friction for your customers, and lost sales for you.How we can help you increase revenue
Understand your true value to your payments providers and reduce associated costs.How we can help you reduce costs
Reduce chargebacks while maximizing legitimate revenues.How we can help you minimize fraud
Connecting what’s disconnected takes deep insight into how each entity in the payments ecosystem operates, the context of what "market-leading" looks like, and deep insight from data scientists and seasoned economists. That’s what CMSPI brings to the table - the depth, the breadth, and the integrated capabilities necessary to drive better outcomes.Contact us
We'll start with an audit of your payments supply chain to get a firm understanding of your current arrangements.
We’ll benchmark your providers’ performance and uncover hidden inefficiencies within node on your payments supply chain to identify areas of improvement opportunities. With this insight, we’ll then show what can be achieved.
We’ll help you with the best path forward and implement solutions.
"The team over at CMSPI were instrumental in helping us not only gain better transparency in our payment processing fee structure, but also put forth a comprehensive plan and compelling discussion points to approach our payment partners in renegotiating our existing agreements and effectively realise reduction in fees that would have otherwise been lost.
I believe the knowledge base and professionalism of the team in this space would bring value and cost savings to most any online merchant."
While some merchants may have achieved marginal cost reductions or incremental sales through targeted interventions, in CMSPI’s experience, many of these merchants are still losing millions of customers and paying higher fees as a result; some may not be doing enough, others may be doing nothing at all, and some may be trusting their payments partners more than they should. The outcome: their payments strategy is not fully optimal.
The threat of fraud is hard to forecast and even harder to address. With more payment methods in customers’ wallets, increasing digital volumes, and demand for speedier checkouts, tackling fraud requires a balance between boosting approval rates, minimizing fraud losses, and avoiding false declines.
From the largest retailers in the U.S. to nascent upstarts, all merchants are suffering from high costs and lost customers due to inefficiencies in the payments supply chain. In this blog, CMSPI’s experts weigh-in on the biggest challenges facing all merchants and address the ways businesses can take back control of their costs, approval rates, and chargebacks.