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Boost sales & get more 'good' customers through the checkout

In today’s competitive retail environment, businesses need to do everything they can to get ahead of their peers. The crucial final hurdle of any sale – the checkout – is fast becoming one of their biggest battlegrounds.

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After a customer clicks pay - what goes wrong?

One of the biggest differentiators among retailers that make-or-break customer loyalty happens the moment after they click pay. While the payment is being processed, there are several parties making instantaneous decisions on whether it should be accepted or declined. There is a lot that can go wrong in this process; in fact, ‘false declines’ are far more common than merchants know; CMSPI estimates that 1 in 5 transaction declines online are false, and leave behind a trail of loyal customers who may go to make their purchase with a competitor.

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Increase transaction success while reducing friction for customers

CMSPI works with businesses to stop them losing lifetime customers. Our advisors help optimize your ecommerce and mcommerce operations by benchmarking your payment's performance against similar companies, identifying disconnects, and then working with your payments supply chain to reduce chargebacks, correct falsely declined transactions, and more. This means a significant uplift in sales and 'good' customers aren't blocked when they hit pay due to issues in your payments supply chain.

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We use data & technologies to help businesses make smarter decisions & supercharge performance

Stop losing out on 'good' customers, boost revenues, and make smarter decisions. QuantaFi Ecommerce, CMSPI’s proprietary revenue optimization tool, gives you full visibility into the performance of your payments supply chain. By integrating all data points in your payments ecosystem -- stores, regions, payment types, and more -- QuantaFi Ecommerce gives you the ability to not only identify broken links in your payments supply chain... but also identify the path to resolution.

Every day, we’re working to make the payments supply chain work for your business - not against it.

We're here to make you more effective. icon

We're here to make you more effective.

As a part of your team, we’re working towards the same goal. We equip you with the insights, underpinned by our processes and technology, to help your team be more efficient and more effective.
Our clients receive 3x the value 3x faster icon

Our clients receive 3x the value 3x faster

Proprietary technologies, data-insights & sophisticated benchmarking capabilities. CMSPI is able to dig deeper and reach wider, identifying all areas of opportunity to boost approval rates & sales.
Our success depends on your success. icon

Our success depends on your success.

Engaging with CMSPI is risk-free. Our share-of-savings fee structure ensures that you only pay us when we provide tangible value to your business.
We're trusted by the leading businesses across the globe icon

We're trusted by the leading businesses across the globe

Working with hundreds of businesses every year and analyzing billions of transactions - CMSPI prides itself on the secure transfer and handling of large data sets.
Prashani Samaraweera

Aditya Thakur

eCommerce Consultant

“We work as an extension of payments teams, arming clients with the data, expertise, and tools to power-up their payments productivity - we help boost revenues of businesses by millions of dollars."

What clients say about CMSPI

CMSPI is our "go-to-guy" for payments.

CMSPI helped us achieve six-figure savings across our stores in Europe in addition to savings we had identified internally. The results CMSPI produced went beyond our expectations and we have since engaged CMSPI further to review our North American arrangements. We now consider CMSPI to be our "go-to guys" on anything related to merchant payments.

Stephane Derive

Stephane Derive

Treasury Director | ALDO

The latest from CMSPI

3 Ways Retailers Are Losing Millions Through Their Checkout photo
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  • Blogs

3 Ways Retailers Are Losing Millions Through Their Checkout

While some merchants may have achieved marginal cost reductions or incremental sales through targeted interventions, in CMSPI’s experience, many of these merchants are still losing millions of customers and paying higher fees as a result; some may not be doing enough, others may be doing nothing at all, and some may be trusting their payments partners more than they should. The outcome: their payments strategy is not fully optimal.

Insights Magazine - May 2022 Edition photo
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  • Publications

Insights Magazine - May 2022 Edition

The threat of fraud is hard to forecast and even harder to address. With more payment methods in customers’ wallets, increasing digital volumes, and demand for speedier checkouts, tackling fraud requires a balance between boosting approval rates, minimizing fraud losses, and avoiding false declines.

The Top Five Tips on Payments Optimization photo
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  • Blogs

The Top Five Tips on Payments Optimization

From the largest retailers in the U.S. to nascent upstarts, all merchants are suffering from high costs and lost customers due to inefficiencies in the payments supply chain. In this blog, CMSPI’s experts weigh-in on the biggest challenges facing all merchants and address the ways businesses can take back control of their costs, approval rates, and chargebacks.