News & Resources

Here you’ll find the latest news, views, and resources from the CMSPI team.

News
12.02.2020
CMSPI Launches The Global Interchange Report

CMSPI’s Global Interchange Report analyses the impact of interchange regulation and identifies effective methodologies to ensure maximum benefit for merchants and consumers.

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Blogs
09.16.2020
Grocery Challenges and Pitfalls: The Importance of Keeping Your Payments Strategy Fresh

After the tumultuous recent months, as transaction volumes begin to stabilize and a new normal begins to emerge, now is the perfect time for grocers to take stock.

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News
01.08.2021
Report Says U.S. Hasn’t Kept Up on Bringing Credit and Debit Card Fees Under Control

Nearly a decade after federal regulators forced U.S. banks to lower fees charged to process debit card transactions, much of the savings has been eroded.

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Blogs
12.14.2020
Fashion Industry Focus (Part 2): How a Bad Payments Experience Can Put Off Good Customers

CMSPI’s work shows that a scientific approach, coupled with the right outreach to issuing banks, can maximize approvals and boost merchants’ revenue significantly.

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Blogs
12.14.2020
Fashion Industry Focus (Part 1): The Spiralling Cost of Online Payments

In this first blog, we have selected three (of the many) factors that impact the overall cost of acceptance: channel, routing arrangements, and refunds.

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Blogs
12.02.2020
CMSPI Global Interchange Report - Available Now

The report quantifies the impact of interchange regulation on merchants and consumers, as they are the intended beneficiaries of interchange regulation.

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Blogs
10.30.2020
Can You Solve the Mystery of the Invoice Errors?

In CMSPI's very own 'whodunit' board game, you can play detective and identify where the merchant has been mischarged.

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Blogs
09.28.2020
Card Processing - Seven Reasons an Invoice Audit Could Save You Millions

Many merchants are overpaying by substantial six and seven-figure sums every year, we detail the importance of auditing your invoices.

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Blogs
09.21.2020
A Broken Payments Market: Why the Shift to Online is Costing Merchants Billions

One of the key trends to emerge as a result of the COVID-19 pandemic is the movement in spend away from in-store, towards online.

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Blogs
09.21.2020
What Does the Future Hold for the Payments Industry?

Merchants, more so than ever, must ensure that their voices are heard, and that this emerging new, future of payments is set up in a fair and competitive way.

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Blogs
09.21.2020
Adapt to Survive: COVID-19’s Impact on Retail

Our estimates suggest a bull scenario would see $100 billion of lost revenue and a bear scenario would hit impact sales by nearly $500 billion by the end of 2020.

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Blogs
08.24.2020
The Nationwide Coin Shortage: What Can Retailers Do?

As if declining sales, outlet closures and lock-down measures weren’t enough of a problem, the U.S. merchant community has been hit by a new challenge: there has also been a coin shortage across the U.S.

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