Ocado

CMSPI fully managed and resourced a full RFP process for both our gateway and card processing providers in Europe, as well as providing insight and supporting direct negotiations with other third-party suppliers on our behalf. These projects both resulted in Ocado benefiting from a large six-figure savings amount annually. Our operations are complex as we work internationally and are expanding rapidly – CMSPI was able to understand these complexities and help identify best fit partners capable of implementing a solution that not only works for us now, but will continue to fit our arrangements as we grow. The ongoing support from the CMSPI team has been great, and they have helped identify charging errors and misapplied pass through costs in our old and new contracts which we continue to negotiate and optimize. We are thrilled with the cost reductions we have achieved, as well as the improved payments solutions and enhanced terms from our suppliers and wouldn’t hesitate to recommend CMSPI to other merchants.

Richard Exact
Director of Finance and Risk
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