SOLUTIONS

GROWTH

Our specialist payments consultants use a combination of
unique tools to deliver unmatched, immediate, and ongoing
strategies that boost sales, reduce fraud and enhance the
purchasing experience.

Every approval is revenue. Every decline, real or false, is lost growth. Merchants lose billions each year to fraud and missed sales. The causes are everywhere; wear strategies, broken customer experiences, opaque data, and inefficiencies across the payments supply chain. Our Payments Intelligence Engine pinpoint where those inefficiencies sit, quantify what they cost, and show merchants exactly how to recover the revenue.

How we help you.

Backed by our proprietary Dynamic Data Fabric,
the CMSPI Payments Intelligence Engine and
specialist expertise, we perform a forensic transaction
level analysis of your approval rates, payments page,
fraud strategy and payment method performance.

Together, we develop data-driven strategies
that help eliminate lost sales, reduce the cost
of fraud and get more loyal customers through
the checkout. We use our unique intelligence
tools and unrivaled visibility of the market
to profitably accelerate transaction success.

Authorization Rates

There are millions of criteria that go into every transaction – we estimate that 1 in 4 declines can be remedied with a more efficient payments supply chain. Our specialists utilize the CMSPI Payments Intelligence Engine – powered by AI and advanced machine learning – to identify transaction level inefficiencies that lead to failed sales attempts. We work with you and your payments partners on initiatives that boost authorization rates and stop the loss of loyal customers.

Acceptance Tactics

Whether it is routing, multi-acquiring, retry strategy, data collection, or tokens, there are many criteria and factors that impact authorization rates and the purchasing experience. Armed with unique data insights, our specialists are on hand throughout our partnership to help you understand the knock-on effect of each decision and to deliver meaningful initiatives to optimize transaction success.

Payments Page Optimization

We empower you with unique insights and specialist expertise – gained from working with hundreds of Global 500 merchants – to create data-driven strategies that enhance the purchasing experience for your customers. Our Check Out Alignment Tool (CAT) helps assess and deliver initiatives that ensure you have the right payment options for your customers in each of your channels and regions, at the right cost, and that they’re performing optimally.

Fraud Strategy

From chargebacks, offer abuse, and account takeover to refund fraud and card testing, there are a multitude of challenges when it comes to payments fraud. Our experienced specialists – equipped with CMSPI’s Dynamic Data Fabric insights – help you define strategies that reduce fraud losses, risk exposure and keep you ahead of the curve.

Partner Payment Performance

By using a mix of data insights, benchmarks, and specialist expertise, we help you maximize the performance of your payments supply chain which means lower risk, higher approval rates, market-leading costs, and collaborative partners.

Payment Partner Selection

We leverage our live and active market experience, unique data insights, and unrivaled visibility of the payments landscape to empower you to make to best partner selection decisions for your business. Our experts professionally manage RFP/RFIs, as well as leading incumbent negotiations.

We tailor our engagement approach to match your needs and requirements.

Advisory Engagements.

A custom strategy and analytics solution designed to address key industry dynamics.

Sprint Engagements.

A set of time boxed, outcome-based engagements, typically 12–16 weeks in length, aimed at providing high value on accelerated timing.

We drive powerful payments improvements through

Discover: We start by aligning on your objectives and dynamically ingesting your payments data into our Dynamic Data Fabric – a foundation built for continuous learning and market wide visibility.

Imagine: Using our Payments Intelligence Engine, we model scenarios, stress-test possibilities, and iterate in real time – creating the best path forward as new insights emerge.

Deliver: We move swiftly from insights to impact, driving cost, growth, and customer experience outcomes – then feed new results back into the process to fuel the next round of optimization.