Merchants are faced with an increasingly complex and costly payments environment.

As payments continue to fragment, new rails emerge, and regulatory scrutiny intensifies, merchants need partners who can see across the entire ecosystem and convert that visibility into measurable P&L impact.

 

Payments Intelligence Services

Our expert advisory leaders work with merchant teams to develop customized services to meet the modern-day challenges across the payments landscape. Leveraging both our Dynamic Data Fabric and Payments Intelligence Platform, we deliver insights that give merchants a market-wide view of performance no supplier, no competitor and no single merchant can achieve alone.

Real-Time Market Intelligence

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A DAAS offering that delivers independent benchmarks and real-time monitoring of cost, approvals, fraud, and routing through proprietary intelligence and APIs, giving internal teams the “how good is good” context and scenario tools they need to continuously optimize performance.

 

Payments Intelligence Reports

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One-time reports for clients and/or the industry, such as a report on a specific International market or an assessment of EU payments orchestration.

 

Strategic Advocacy and Research

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Provide analytical / market insights support for an industry initiative such as Agentic Commerce.

 

Managed RFP/RFI Services

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CMSPI manages an RFI process for gateways/orchestrators – could lead to a full RFP. CMSPI manages an end-to-end RFP process for multi-acquiring (preparation through implementation).

 

Retainer/Managed Services Engagements

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CMSPI provides ongoing consultation / analytics across cost and/or transaction success.

 

Customized Sprint Engagements

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A set of time boxed, outcome-based engagements, typically 12–16 weeks aimed at high value digital use cases – such as subscription resilience, marketplace payouts, or wallet/AltPay optimization – combining CMSPI benchmarks, analytics, and expert consulting to deliver specific KPIs and a roadmap for ongoing optimization.

 

We tailor our engagement approach to match your needs and requirements.

Advisory Engagements.

A custom strategy and analytics solution designed to address key industry dynamics.

Sprint Engagements.

A set of time boxed, outcome-based engagements, typically 12–16 weeks in length, aimed at providing high value on accelerated timing.
We drive powerful payments improvements through

Discover: We start by aligning on your objectives and dynamically ingesting your payments data into our Dynamic Data Fabric – a foundation built for continuous learning and market wide visibility.

Imagine: Using our Payments Intelligence Engine, we model scenarios, stress-test possibilities, and iterate in real time – creating the best path forward as new insights emerge.

Deliver: We move swiftly from insights to impact, driving cost, growth, and customer experience outcomes – then feed new results back into the process to fuel the next round of optimization.

Get in touch

Robbie MacDiarmid

VP, Global Ecosystem Strategy and Vice Chair, MPLC

United States

Robbie is an expert on the future of payments and specializes in all things digital.

Callum Godwin

Chief Economist

United States

Callum manages a team of Economists and keeps CMSPI at the forefront of payments.

Client Stories

CMSPI Authorization Rate Optimization Accelerates Revenue for $8b Global Technology Provider

Leveraging our Dynamic Data Fabric and proprietary BIN Tables, CMSPI experts were able to deliver revenue gains through authorization rate optimization.

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Unlocking Substantial Payments Budget Savings for a Top Digital Merchant

The client, a leading international digital merchant with a sophisticated payment team, faced challenges related to rising payment costs, performance comparisons, and fully maximizing cost-saving initiatives.

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$10m in Annual Payments Cost Savings for Leading Multinational Gas & C-Store Retailer

The merchants’ partnership with our specialists has led to high-impact savings and market-leading arrangements.

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Delivering Savings for a Multinational Digital Merchant

The partnership with our specialists has helped the company get ahead of the curve and stay ahead of the curve.

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Digital and Recurring Merchant Achieves Big Payments Cost Savings With CMSPI

After the successful completion of an audit and RFP, our experts are now focused on highlighting opportunities to drive incremental revenue growth.

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Latest Insights & Events

Events July 2026

[July Townhall] The Ghosts of Payments Past

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Events July 2026

MAG Payments Conference

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Events July 2026

MRC San Diego

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