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Making payments more productive

CMSPI | EUROPE

CMSPI is the advisory firm that finance, payments and fraud teams turn to when they want to boost performance, make data-driven decisions, and eliminate ambiguity in their payments arrangements.

Supercharging Payments Performance

In an overly opaque and complex payments landscape, it's more important than ever to strike the balance between maximising revenue, minimising fraud, and reducing the cost of your payments arrangements. That's where CMSPI comes in, bringing you the context and expertise needed to supercharge the performance of your payments arrangements...enabling you to supercharge your payments productivity.

What clients and partners say about CMSPI

Marks and Spencer

"CMSPI was an invaluable partner for us in ensuring that we were not only prepared but also optimized for SCA implementation. CMSPI’s analysis, benchmarking and independent advice allowed us to identify areas of opportunity and develop a market-leading strategy to optimize the customer experience. Their guidance in interpreting the regulatory changes and mapping out the impact on M&S provided insight into sales potentially at risk for abandonment and failure. In addition, CMSPI worked directly with our providers to ensure alignment across the supply-chain. By working with CMSPI, we were able to implement a strategy to significantly reduce potential sales losses. I would recommend them to any business looking to optimize its digital payments processes."

Oliver Steeley

Head of Payments

DEICHMANN

“This has been a high-value partnership that has enabled us to drive more value out of our current payments setup, keep up with a dynamic payments landscape and drive significant cost savings. CMSPI continues to be our go-to partner for anything payments related, and I would highly recommend them to any payment teams looking to use data insights to enhance their results.”

Jens Rühter

Jens Rühter

DEICHMANN

Gorgeous Smiling Hotels

“As a rapidly growing, international company, we have complex payment requirements. CMSPI recognized these requirements and, despite our multi-layered contractual landscape, created transparency for us and worked out clear plans to optimize our payments acceptance. CMSPI's team was very detail-oriented, reliable and able to deliver impressive results in a short period of time. We would recommend CMSPI to any multinational merchant looking to increase transparency and to drive down the cost of payments acceptance.” 

Marco El Manchi

Marco El Manchi

Managing Director & Chief Financial Officer

Douglas

“CMSPI's involvement with Douglas' payments optimistaion journey has been invaluable. I really appreciate CMSPI's way of providing my team with assistance on our #passionforpayment journey. Their huge data base that is being used to find savings potentials and build up benchmarks, is consistently impressive."

Laura Treude

Head of International Payment

C&A

"CMSPI’s deep payments knowledge was invaluable in building our payments strategy across Europe. With their data and insights, we were equipped with all the tools we needed to make the right decisions. We benefitted from significant savings in the short-term, while building the right foundation for a long-term strategy towards an integrated omnichannel payments supply chain."

Jochen Probst

Jochen Probst

TECH Domain Lead Selling & Markets Domain

Ocado

"CMSPI fully managed and resourced a full RFP process for both our gateway and card acquiring providers, as well as providing insight and supporting direct negotiations with other third-party suppliers on our behalf. These projects both resulted in Ocado benefiting from a large six-figure savings amount annually. Our operations are complex as we work internationally and are expanding rapidly – CMSPI was able to understand these complexities and help identify best fit partners capable of implementing a solution that not only works for us now, but will continue to fit our arrangements as we grow. The ongoing support from the CMSPI team has been great, and they have helped identify charging errors and misapplied pass through costs in our old and new contracts which we continue to negotiate and optimise. We are thrilled with the cost reductions we have achieved, as well as the improved payments solutions and enhanced terms from our suppliers and wouldn’t hesitate to recommend CMSPI to other retailers."

Richard Exact

Director of Finance and Risk

British Retail Consortium

"Over the years, CMSPI has provided valuable insights and data on the latest in retail payments to our members. CMSPI regularly informs the BRC community on industry topics shaping the payments landscape that are most relevant to our retailers, including upcoming card fee changes, regulation, SCA, and BNPL. CMSPI's support has played a vital role in our mission of making a positive difference in the retail community."

Tom Ironside

Director - Business and Regulation

What We Think

Prashani Samaraweera

Brendan Doyle

CEO

"Our mission is all about making payments more productive and therefore – most importantly - helping our clients be successful and grow their businesses."

Prashani Samaraweera

George Willis

SVP, Global Business Development

“Merchants are facing upward pressure across all of their supply chains. We partner with leading retailers to help mitigate any cost increases and reduce the overall cost of transacting."

The latest from CMSPI

  • Case Studies

DEICHMANN Delivers on Data-Driven Payments Strategy with CMSPI

DEICHMANN, international footwear retailer, partnered with CMSPI to build a data-driven payments strategy designed to reduce costs and deliver innovative payment solutions that enhance the customer experience. With over 4,300 branches worldwide, covering 31 markets and turning over 6.2 billion euros in 2021, DEICHMANN is Europe’s largest footwear retailer.

  • Publications

Changes to Pay at the Pump: Why UK Petrol Merchants' Card Fees Are Spiking

Amidst skyrocketing fuel prices and a squeeze on supply chain costs, the UK’s petrol merchants are on the front line of the fi­ght against inflation.

  • Publications

CMSPI Insights Report: Rising Card Scheme Fees in Denmark - The Call for Co-Badging

Denmark’s Dankort scheme is a lot like others in Europe: it typically offers a lower-cost option for accepting card payments, and it’s under threat.