Merchants lose billions each year to fraud and missed consumer sales, often as a result of suboptimal strategies, poor customer purchasing experiences, a lack of data transparency, and inefficiencies in the payments supply chain leading to false declines.
Identifying where inefficiencies exist in today’s payments supply chain is a monumental challenge. Billions of transactions spanning different countries, multiple payment partners and channels, and an ever-evolving fraud landscape compound the problem. How can you best combat fraud while effectively managing this highly complex supply chain without rejecting legitimate customers?
That’s where CMSPI comes in.
How we help you.
Powered by a unique data-lake, the CMSPI Platform,
and specialist expertise, we perform a forensic transaction
level analysis of your approval rates, payments page,
fraud strategy and payment method performance.
Together, we develop data-driven strategies that help
eliminate lost sales, reduce the cost of fraud and get
more loyal customers through the checkout. We use our
unique intelligence tools and unrivalled visibility of the
market to help you amplify your teams’ results.
Authorisation Rates
+There are millions of criteria that go into every transaction – we estimate that 1 in 4 declines can be remedied with a more efficient payments supply chain. Our specialists utilise the CMSPI Platform – powered by advanced machine learning – to identify transaction level inefficiencies that lead to failed sales attempts. We work with you and your payments partners on initiatives that boost authorisation rates and stop the loss of loyal customers.
Acceptance Tactics
+Whether it is routing, multi-acquiring, retry strategy, data collection, or tokens, there are many criteria and factors that impact authorisation rates and the purchasing experience. Armed with unique data insights, our specialists are on hand throughout our partnership to help you understand the knock-on effect of each decision and to deliver meaningful initiatives that enhance the productivity of each and every transaction.
Payments Page Optimisation
+We empower you with unique insights and specialist expertise – gained from working with hundreds of Global 500 merchants – to create data-driven strategies that enhance the purchasing experience for your customers. Our goal is to deliver initiatives that ensure you have the right payment options for your customers in each of your channels and regions, at the right cost, and that they’re performing optimally.
Fraud Strategy
+From chargebacks, offer abuse, and account takeover to refund fraud and card testing, there are a multitude of challenges when it comes to payments fraud. Our experienced specialists – equipped with CMSPI’s unique data insights – help you define strategies that reduce fraud losses, risk exposure and keep you ahead of the curve.
Payment Partner Performance
+By using a mix of data insights, benchmarks, and specialist expertise, we help you maximise the performance of your payments supply chain which means lower risk, higher approval rates, market-leading costs, and collaborative partners.
Trusted by clients and partners
The CMSPI Analytics Platform: Making Data Deliver Growth
Click to learn more about how our specialists
help you harness the power of data to deliver growth.
Get in touch
Robbie
MacDiarmid
VP, Payments Consulting
Sydney, Australia
Robbie is an expert on the future of payments and specializes in all things digital.
Justin
Staskiewicz
Director, Fraud Solutions
Columbus, OH
Justin has deep expertise in helping merchants develop robust and effective fraud strategies.
Robbie MacDiarmid
VP, Payments Consulting
Sydney, Australia
Robbie is an expert on the future of payments and specializes in all things digital.
Justin Staskiewicz
Director, Fraud Solutions
Columbus, OH
Justin has deep expertise in helping merchants develop robust and effective fraud strategies.
Client Stories
Making Data Deliver eCommerce Growth for a Large International Apparel Retailer
Our team achieved significant cost savings and accelerated growth by harnessing the power of data through Smarter Payments Intelligence.
Digital & Subscription Business Maximizes CNP Payments Performance with CMSPI
The merchant continues to work with us to monitor its performance and highlight new areas of opportunities to keep them ahead of the curve.
Making Data Deliver Global Growth in the Fashion Industry
Our payments experts and the client partnered to harness the power of data to deliver Smarter Payments Intelligence.
Our Process
Our process is designed to deliver high-impact sales growth, lower the risk of fraud and help you attain more loyal customers – immediately and on an ongoing basis, with low resource requirements from you.
It’s simple and seamless to partner with CMSPI – and you retain executive control at all times. Our commercial terms also reflect our commitment to driving a positive impact – we operate on a share of value delivered model, which means we share in successes.
Deep Dive
Define
Deliver
“In the first 12 months of our engagement with CMSPI, we’ve worked together to generate an improvement in our e-commerce approval rates across markets. CMSPI’s ability to identify new opportunities in our data using their technology and implement solutions by working directly with our suppliers and issuing banks, was the key driver behind these improvements. We continue to collaborate with CMSPI to support our ambitious online growth strategy.”