In today’s fast-paced, digital-driven dining landscape, Quick Service Restaurants (QSRs), restaurants, and catering businesses face a multitude of complex payment-related challenges.
The surge in digital orders, changing customer preferences, and contactless in recent years has further complicated matters, requiring merchants to adapt to various emerging customer payment preferences. This is compounded by the complexity of managing multiple checkout experiences, rising and opaque fees, and all the while, managing strategies across fragmented franchisee estates. So, how can merchants determine the most cost-effective payment setup as the industry continues to evolve?
Through the utilisation of our proprietary data lake, the CMSPI Platform, and our expertise, CMSPI offers Smarter Payments Intelligence. This empowers you – the merchant -with the transparency, insights, and world-class strategies required to maximise the performance of their payments supply chain. CMSPI has a track record of assisting leading QSRs in achieving significant savings and growth while providing their customers with a faster and more convenient experience.
Client Stories
CMSPI Reduces Chargebacks For Multi-Brand Restaurant Group Resulting in High Savings
Our experts provided visibility on the true impact of fraud and chargebacks, as well as inefficiencies in the current set up.
“Since the start of the relationship, the team at CMSPI has helped us in a number of key ways… ranging from running both market-level and regional RFP processes and helping to identify how we unlock cost and value opportunities moving forward. CMSPI are at the heart of our payments strategy and I’m excited about what we can do together to deliver great value and savings for our franchisees.”
“Your understanding of our business needs and your willingness to work with each of our internal departments allowed Pizza Hut to clearly identify where CMSPI was able to add significant value to projects we had initially undertaken. By working to establish our new position, following our own suppliers negotiations, you and your team were able to demonstrate your market knowledge to highlight the considerable further opportunity available both commercially and operationally through your analysis and methodology.”
“Deciding to bring on CMSPI was one of the best decisions we have made for the category. The level of expertise and professionalism is world class. The team at CMSPI has done a great job in providing the independent market facts to allow us to develop our short and long term strategies with focus on reducing costs.”
Our industry specialists
Kate
Haller
VP, Payments Consulting
San Diego, CA
Kate is recognized in the industry for deep fashion, digital and QSR industry expertise.
Sam
Appleby
Director, Business Development
Manchester, UK
Sam has over 20 years’ experience in the payments industry and works with merchants across the globe.
Kate Haller
VP, Payments Consulting
San Diego, CA
Kate is recognized in the industry for deep fashion, digital and QSR industry expertise.
Sam Appleby
Director, Business Development
Manchester, UK
Sam has over 20 years’ experience in the payments industry and works with merchants across the globe.