Case Studies
CMSPI Achieves Fast Savings for FDMC Retailer Through Smarter Payments Intelligence
This case study underscores industry collaboration and shines a light on the importance of pairing expertise with advanced analytical tools.
Introduction
A top U.S. home improvement retailer, operating across 2,000+ locations, aimed to enhance the efficiency of their payments arrangements while maintaining excellent service for their customers.
Key Achievements
- Delivered high impact 8-figure savings within 6 months
- Created a marketplace for fresh negotiations with networks
The Challenge
Despite a capable payments team, the retailer sought to secure deeper savings. Their average transaction values varied greatly, which posed an analysis problem and the current strategies in place didn’t capture nuanced cost-cutting opportunities.
The Solution
After careful analysis, our experts were able to reveal to the merchant’s networks that untapped volume potential existed. We showcased transaction volumes they were unaware of, thereby creating a marketplace for fresh negotiations and highlighting previously overlooked savings for the merchant. This insight aligned the goals of both the networks and the merchant to avoid increased network pricing.
Our specialists achieved high-impact savings with low resource required from the client:
Savings delivered within 6 months.
8-figure savings achieved.
Opportunities missed by traditional analytical approaches uncovered.
The Results
This case study underscores industry collaboration and shines a light on the importance of pairing expertise with advanced analytical tools. The synergy between networks and the merchant resulted in a win-win situation for all by harnessing the power of data through Smarter Payments Intelligence.
“Overlooking transaction value ranges within a merchant’s profile may result in missed opportunities to reduce debit fees. Through our expertise and advanced analytics, we secured pricing that was best suited with the merchant’s network and unique transaction profile, while also mitigating cost increases amidst market shifts.“
