The digital and subscription industry has witnessed exponential growth in recent years, with no signs of slowing down – as businesses go through digital transformation, or grow, it presents a host of complex payments challenges.
In the highly competitive Card-Not-Present (CNP) landscape, providing an exceptional customer experience is of paramount importance. Digital merchants face challenges such as selecting the right payment methods for their customers, dealing with the increasing costs of card payments, evolving PINless routing landscape, managing elevated fraud losses and risks, and coping with ever-fluctuating approval rates.
This is where the CMSPI Platform comes into play—a cutting-edge analytical tool, combined with our unmatched data lake that contains trillions of transaction data points. Our specialists leverage this unique blend of tools to help you formulate world-class strategies aimed at increasing your approval rates, reducing fraud, optimizing payment methods, enhancing routing, cutting costs, and retaining loyal customers.
Client Stories
Digital and Recurring Merchant Achieves Big Payments Cost Savings With CMSPI
After the successful completion of an audit and RFP, our experts are now focused on highlighting opportunities to drive incremental revenue growth.
Digital & Subscription Business Maximizes CNP Payments Performance with CMSPI
The merchant continues to work with us to monitor its performance and highlight new areas of opportunities to keep them ahead of the curve.
Making Data Deliver Savings for a Multinational Digital Merchant
The partnership with our specialists has helped the company get ahead of the curve and stay ahead of the curve.
“The team over at CMSPI were instrumental in helping us not only gain better transparency in our payment processing fee structure, but also put forth a comprehensive plan and compelling discussion points to approach our payment partners in renegotiating our existing agreements and effectively realize reduction in fees that would have otherwise been lost.”
“CMSPI fully managed and resourced a full RFP process for both our gateway and card acquiring providers, as well as providing insight and supporting direct negotiations with other third-party suppliers on our behalf. These projects both resulted in Ocado benefiting from a large six-figure savings amount annually.”
Our industry specialists
Robbie
MacDiarmid
VP, Payments Consulting
Sydney, Australia
Robbie is an expert on the future of payments and specializes in all things digital.
CJ
Brown
Director, Ecommerce & Digital Solutions
Atlanta, GA
CJ works with CMSPI strategic clients on optimizing their digital acceptance environment.
Robbie MacDiarmid
VP, Payments Consulting
Sydney, Australia
Robbie is an expert on the future of payments and specializes in all things digital.
CJ Brown
Director, Ecommerce & Digital Solutions
Atlanta, GA
CJ works with CMSPI strategic clients on optimizing their digital acceptance environment.
Latest Insights & Events
Rising Rates and Regulation: The Latest in Payments for Subscription Merchants
This year, 75% of direct-to-consumer brands are expected to offer some form of subscription service.¹ It’s no surprise, either; higher retention rates², strengthened company valuations, and increased lifetime customer values³ continue to entice merchants despite the churn and recentering subscriptions saw in recent years.⁴
Card Not Present Routing: The $3 Billion Opportunity for Merchants
The Federal Reserve’s most recent announcement amends Regulation II to specify that debit routing applies to Card Not Present transactions. But the benefits from this aren’t guaranteed. In this article, we’ll explore the impact expanded CNP routing can have for your business – and explain how merchants can avoid missing out on the estimated $3 billion in total benefits that full PINless enablement could bring.
False Declines Cost U.S. Merchants Billions Over Holidays
As consumers recuperate from an indulgent holiday period, in which $142.5bn was spent online, ecommerce merchants must take the time to examine the period’s lost sales.