CMSPI Launches Insights Advisory Council with Merchant Payments Leaders

Today, CMSPI announced the launch of a newly formed Insights Advisory Council (IAC) consisting of leading global merchant payment acceptance and customer experience professionals. The merchant-driven Council will provide direction to the CMSPI Insights & Partnerships team on strategic industry reports, research prioritization, and prospective partner content.

The inaugural Council includes leading industry payments professionals from Amazon, Best Buy, Columbia, iHerb, lululemon, Kroger, McDonald’s, Shell, Sony, Target, and Walmart.

“We are grateful for the extremely talented merchant payments community leaders we work with every day and are thrilled to deepen our engagement with them and industry partners through the Council,” noted CMSPI President, Elley Frost. “CMSPI’s data-driven services coupled with industry-leading insights and research helps businesses shape payment acceptance innovation and customer experience strategies across the globe.”

“I’m excited for the Insights Advisory Council to work with CMSPI to identify industry research priorities that will be integral in helping the merchant community shape and execute data-driven payments acceptance strategies,” noted CMSPI Chief Economist and Insights team leader, Callum Godwin.

CMSPI’s Insights team provides global payment industry trends, insights, and analysis using CMSPI’s robust, proprietary data. Furthermore, CMSPI research and education helps advocates, trade associations, and industry partners take informed, data-driven approaches to policy initiatives aimed at making payments competitive, transparent, efficient, affordable, and innovative.

The invite-only Council – led by CMSPI’s Strategic Insights & Partnerships team leaders Liz Garner Divelbiss and Callum Godwin – will produce an annual CMSPI Global State of the Industry Report, prioritize topical industry research, and pursue trusted partner content and education opportunities.