The Path of Online Payments – Demystifying Transaction Costs

From updating tokens or account numbers, to verifying a customer’s CVV, to retrying transactions, recent rounds of increases to card acceptance fees have tied costs directly to many of the choices a digital payments manager makes. Amidst the complexity, payments can become a ‘choose your own adventure’ where every outcome feels the same: increasing fees, incorrectly-declined transactions, and rising fraud liability.

In this infographic, we take a whistle-stop tour of nearly 20 decision points that can determine a transaction’s fate online. But none happen in a vacuum; with the right transaction-level data and market-wide visibility, find out why collaboration with industry, customers, or merchant colleagues could have improved every single outcome.