What we do

SMARTER PAYMENTS INTELLIGENCE

As the world’s leading payments consultancy, we work with hundreds of Global 500 merchants, saving them millions every year. We collaborate with you and your partners to harness the power of data in order to maximize payments supply chain performance, all with the goal of increasing the profitability of every transaction.

Powerful Analytics. Deeper Insights. Amplified Results.

REDUCE
COSTS

Unravel hidden fees, enhance strategies and unlock high-impact cost savings.
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ACCELERATE
GROWTH

Eliminate lost sales, reduce the cost of fraud and get more loyal customers through the checkout.
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Trusted by Clients and Partners

Client Stories

Unlocking Substantial Payments Budget Savings for a Top Digital Merchant

The client, a leading international digital merchant with a sophisticated payment team, faced challenges related to rising payment costs, performance comparisons, and fully maximizing cost-saving initiatives.

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Digital & Subscription Business Maximizes CNP Payments Performance with CMSPI

The merchant continues to work with us to monitor its performance and highlight new areas of opportunities to keep them ahead of the curve.

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Digital and Recurring Merchant Achieves Big Payments Cost Savings With CMSPI

After the successful completion of an audit and RFP, our experts are now focused on highlighting opportunities to drive incremental revenue growth.

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$10m in Annual Payments Cost Savings for Leading Multinational Gas & C-Store Retailer

The merchants’ partnership with our specialists has led to high-impact savings and market-leading arrangements.

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Latest Insights & Events

Publications September 9th 2024

State of the Industry Report

CMSPI is proud to launch its first annual State of the Industry Report (SOIR), produced in partnership with CMSPI’s Insights Advisory Council (IAC). Our Insights team has synthesized a wide range of publicly-available sources and conducted expert analysis to generate the SOIR. Wherever possible, global case studies are used to illustrate overarching trends. Throughout, a strong focus is placed on the U.S. given its instrumental role in the development of card-based payments infrastructure and the latter’s so-far unrivaled dominance in the global payments industry.
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Publications August 22nd 2024

Payments Regulation in Asia

In collaboration with Amazon, CMSPI is pleased to present this paper on payments trends and regulations across four of the largest retail payments markets in the Asia Pacific region. Across Japan, India, Singapore, and Australia, merchant payments fees are rising or are cited as an issue due to the high costs of acceptance. Within each market, regulators have taken various approaches to the issue of rising card fees, and this report examines merchant-focused regulatory interventions in two ways: competition and controls within the card market and competition with the card market through investment in local competitor payment methods.

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Blog August 15th 2024

Fraud Wars: How Tech, Shifting Attitudes, and Organized Crime Are Redefining Online Retail Security

In the high-stakes world of online retail, three forces are shaking up the fight against fraud: cutting-edge technology, changing attitudes towards what feels like fraud, and increasingly cunning organized crime. Are merchants ready to tackle these evolving threats? Dive into our latest blog to uncover how these elements are transforming ecommerce security and what retailers need to do to stay ahead.

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Publications August 13th 2024

Australia Payment Cost Trends

Shifting payments mix, rising ecommerce spending, and fee increases are shaping the Australian payments market. While regulation has introduced new competition for merchants, fees continue to rise. For example, CMSPI estimates that just three recent fee increases alone are estimated to cost Australian retailers over $40 million annually.

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