What we do
SMARTER PAYMENTS INTELLIGENCE
As the world’s leading payments consultancy, we work with hundreds of Global 500 merchants, saving them millions every year. We collaborate with you and your partners to harness the power of data in order to maximize payments supply chain performance, all with the goal of increasing the profitability of every transaction.
Powerful Analytics. Deeper Insights. Amplified Results.
REDUCE
COSTS
ACCELERATE
GROWTH
Trusted by Clients and Partners
Latest Insights & Events
State of the Industry Report
Payments Regulation in Asia
In collaboration with Amazon, CMSPI is pleased to present this paper on payments trends and regulations across four of the largest retail payments markets in the Asia Pacific region. Across Japan, India, Singapore, and Australia, merchant payments fees are rising or are cited as an issue due to the high costs of acceptance. Within each market, regulators have taken various approaches to the issue of rising card fees, and this report examines merchant-focused regulatory interventions in two ways: competition and controls within the card market and competition with the card market through investment in local competitor payment methods.
Fraud Wars: How Tech, Shifting Attitudes, and Organized Crime Are Redefining Online Retail Security
In the high-stakes world of online retail, three forces are shaking up the fight against fraud: cutting-edge technology, changing attitudes towards what feels like fraud, and increasingly cunning organized crime. Are merchants ready to tackle these evolving threats? Dive into our latest blog to uncover how these elements are transforming ecommerce security and what retailers need to do to stay ahead.
Australia Payment Cost Trends
Shifting payments mix, rising ecommerce spending, and fee increases are shaping the Australian payments market. While regulation has introduced new competition for merchants, fees continue to rise. For example, CMSPI estimates that just three recent fee increases alone are estimated to cost Australian retailers over $40 million annually.
“In the first 12 months of our engagement with CMSPI, we’ve worked together to generate an improvement in our e-commerce approval rates across markets. CMSPI’s ability to identify new opportunities in our data using their technology and implement solutions by working directly with our suppliers and issuing banks, was the key driver behind these improvements. We continue to collaborate with CMSPI to support our ambitious online growth strategy.”
“CMSPI operated as an extension of Victoria’s Secret’s payments team, providing expertise and peace of mind in our payment arrangements. By leading negotiations on our behalf, CMSPI enabled Victoria’s Secret to significantly improve our debit routing incentives, driving high six-figure annual savings while maintaining our key payment strategy for stores.”
“Spirit Airlines is a fast-growing organization and it’s highly important to us that our payments arrangements are optimized and future-proofed. I can honestly say that after going through a full CMSPI-managed RFP process, we have the peace of mind that our new arrangements are market-leading and dynamically set to support our rapid expansion.”