Insights

CMSPI Wins Foodbuy’s Partner Of The Year

CMSPI is proud to have been awarded Foodbuy’s Services, Equipment & Supplies Partner of the Year at the Foodbuy Supplier Conference 2020.

False Declines Cost U.S. Merchants Billions Over Holidays

As consumers recuperate from an indulgent holiday period, in which $142.5bn was spent online, ecommerce merchants must take the time to examine the period’s lost sales.

Unregulated Debit: The Trend Silently Costing Merchants $1.3 Billion

Despite stores reopening and many states coming out of lockdown restrictions, merchants are continuing to feel the impact of the COVID-19 pandemic on the retail industry – and will do for a long time

Fighting the Fees: Time for Merchants to Step in the Ring and Fight Scheme Fees

Rising scheme fees are nothing new. European merchants have been plagued by these continually increasing costs for years – and, for many, they have become a frustrating yet inevitable part of processing payments in the 21st century. But does it really have to be that way?

Black Friday & Cyber Monday: The True Cost Of False Declines This Thanksgiving

As another stressful Black Friday and Cyber Monday season finally comes to a close, retailers across the nation heave a collective sigh of relief. U.S. consumers spent a combined $16.8 billion online this year – a 19.6% increase from 2018 figures. An event that many online merchants spend months preparing for has been and gone almost as quickly as the leftover turkey: but are merchants taking the time to thoroughly scrutinize the period’s lost sales?

5 Reasons Why Your ‘Dynamic’ Debit Routing Isn’t Optimal

So, your processor tells you that you’re getting the maximum financial benefits from debit routing. But how do you know they’re telling the truth?

Kicking Us While We’re Down: Merchants Face New 3D-Secure Fees

Less than one month before merchants, acquirers and issuers must be compliant with Strong Customer Authentication (SCA) rules, Visa has introduced a significant new charge for all transactions sent via its primary tool for SCA-compliance: 3D-Secure.

U.S. Merchant Card Fees Reach All-Time High

The cost of accepting card payments is the highest it’s ever been, and still rising. Recent reports have stated that the total cost of accepting cards in the U.S. has now exceeded $100 billion a year for the first time: however, CMSPI analysis suggests that the actual cost to merchants of processing could be even higher!

Assessing the Impact of PSD2’s Strong Customer Authentication

In addition to increasing competition within the payments industry, PSD2 also aims to enhance the protection of end consumers. In order to achieve this, PSD2 incorporates Strong Customer Authentication (SCA): which is intended to ensure that authentication keeps up with the fast-paced technological changes in the payments industry.

Brexit Postponement Gives Merchants Slight Boost, but Prolongs Uncertainty

Brexit, which had been scheduled for Friday, 29th March, has been postponed to give the UK more time to either approve the Prime Minister’s deal or decide its next steps. For UK and EU merchants, this has important implications for potential cost increases from a reclassification of card scheme regions.

Q&A Series: Strong Customer Authentication

Strong Customer Authentication (SCA) is gradually becoming the next big talking point among merchants, particularly those operating online. Rightfully so, as merchants could face huge losses in revenue – up to 25% – after September 14th if they and their suppliers are not prepared.

European Commission Consultation on Inter-Regional Interchange Fees, CMSPI’s Response

Please find below CMSPI’s response to the European Commission’s consultation request addressing Visa and Mastercard’s inter-regional interchange fee commitments.