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Insights

Our insights team produce industry leading research, data analysis,
and strategies that help positively shape the payments industry.
Explore blogs, thought-leadership content , infographics,
and videos on best practices, trends, challenges,
and the future of payments.

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Blog

June 6th 2024

A Guide to Competition in the U.S. Payments Market

Does network routing competition create market efficiencies? In this article, we discuss competitive interventions within the U.S. payments landscape. We compare norms pre- and postintervention and highlight key hurdles faced by merchants in extracting the value of regulation. Finally, we map out the road ahead in terms of new challenges and potential avenues for improving the payments landscape.

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Blog

May 30th 2024

“Fee Changes, Right Ahead!” Diving Into Spring Card Brand Releases Around the World

In April 2024, merchants around the world faced yet another set of changes to their card acceptance fees, estimated to cost them over $250 million in the U.S. alone.

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Blog

May 21st 2024

Stakeholders Respond to Proposed Revision of U.S. Debit Interchange Fee Cap

For the first time since 2011, the U.S. Federal Reserve has proposed a revision to the maximum interchange fees charged on debit card transactions in the U.S.. With the comment period on the proposal now closed, CMSPI’s Insights team has analyzed the four main arguments against the rate revisions in light of public payments data.

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Blog

May 13th 2024

There’s No Such Thing as European Payments: Six Steps for Merchants Going Local

At the Merchant Risk Council’s April conference in Barcelona, CMSPI’s Timo Pauget and Martha Southall were joined by Jérémie Fave, Payment and Fraud Expert at LVMH, to ask how multinational merchants are approaching one of the most complex payments markets around.

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Blog

April 29th 2024

Reserve Bank of Australia Confirms Least Cost Routing Could Reduce Merchant Debit Costs by 20%

In April 2024, the Reserve Bank of Australia (RBA) released a study entitled “The Effect of Least-cost Routing on Merchant Payment Costs”, which confirmed that least cost routing could reduce merchant debit acceptance costs by 20%. Here are three major findings that Australian merchants need to know from the RBA’s analysis.

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Blog

April 29th 2024

Claims Filing Deadline May 31st Fast Approaching in Payment Card Interchange Settlement: Monetary Award of $5.54 to $6.24 Billion Available to Merchants

In December 2019, the Courts approved a monetary award in U.S. antitrust litigation between merchant Plaintiffs and Visa, Mastercard, and large U.S. bank Defendants. Merchants interested in claiming settlement payments must file claims no later than May 31, 2024. This settlement opportunity is distinct from the March 2024 proposed injunctive relief settlement.

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Blog

April 23rd 2024

Assessing the Proposed Visa and Mastercard Settlement in the Context of Recent Fee Increases

In March, a proposed settlement for U.S. merchants accepting Visa and Mastercard card transactions was released, representing a major milestone in a nearly two-decade class action lawsuit. The proposed settlement would require the networks to introduce 4 and 7 basis point decreases to published and average domestic credit interchange fees, respectively, but how do these decreases compare to recent fee increases for U.S. retailers?

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News

April 3rd 2024

Breaking News: $259 Million in Card Fee Increases Reported Despite Interchange Settlement

Following decades of litigation, Visa and Mastercard announced in March a settlement that would cap card interchange fees until 2030. But the guarantees may not apply to the network fees that merchants pay to accept payments – and those are on the rise.

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Blog

March 5th 2024

Ecommerce Battlegrounds: Fortifying Your Online Revenue Against Fraudulent Refunds and Chargebacks

In an era where digital transactions form the backbone of global commerce, protecting online revenues against online fraud is more important than ever. In 2021 card-not-present merchant fraud losses in the U.S. amounted to $0.018 per transaction.1

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Blog

March 4th 2024

Cutting Costs, Not Corners: The 2024 Guide to Least Cost Routing for Aussies

In today’s economy, Australian businesses are keenly aware that every dollar counts, and efficiency is king. In payments, the spotlight is shining bright on least cost routing (LCR) as a mechanism for businesses to lower payments costs without compromising on customer experience. With LCR expanding to both online and mobile wallet transactions this year, what should be top of merchants’ minds?

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Blog

February 21st 2024

4 Essential Steps for a Winning Tokenization Strategy

Maybe your processor has approached you with their latest token solution, or your finance team has heard about the potential interchange fee discounts?1 Perhaps you’re even re-vamping your card processing setup and your old strategy doesn’t work anymore. Whatever the reason, tokenization is on the brain, and there are four things you should consider before making a change.

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News

February 15th 2024

CMSPI Appoints President Elley Frost as CEO

Leading global payments consultancy CMSPI has appointed tenured President Elley Frost CEO effective May 1, 2024. Elley assumes the role after twenty years with the company where she began as an analyst working her way up through the business to Managing Director and later to President and Head of North America.

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